You will be notified once your order has been received from print and a verdict has been made on the quality and outcome of the order. Your order will not be shipped unless we are completely satisfied that our standard of quality has been met. If we are happy with your completed order it will be sent by either Royal Mail First Class Signed For or courier depending on size and weight and should be received within 72 hours of dispatch.

The postage your order qualifies for will be determined once your order is placed and added to your final invoice. 

Royal Mail 1st Class Signed For (2-3 days): £6.60

Up to 2kgs

Courier Service, Proof of Delivery (3-5 Days): £12.00

Plus 2kgs 

All Orders over £500.00 are FREE delivery! 

If you require postage outside of mainland UK please get in touch for a personalised quote. 

All our samples are sent by 1st class post and should be received within 48 hours of dispatch. We cannot take responsibility for any delays to orders after they have been dispatched. 

 Goods must be checked on delivery for any damage and if any goods are not in a satisfactory condition you must notify us in writing within 5 working days. The customer must endeavour to notify Gray Starling Designs Ltd as soon as possible if goods are not received.