Getting Started & How to Order

We have a couple of routes you can use to order. Outlined briefly below is each route and we've tried to make it as clear as possible the process to make sure our journey together is a smooth one. 

"THE COLLECTION"

We have so many design collections for you to choose from! The best thing to do is arrange a consultation to look through our samples via the contact form. If you're not local to us still get in touch and we can discuss options over email or phone. 

Once you have selected a design, a quote will be drawn up and 50% is due before design can commence. Your final balance is due before the last item(s) on your order is dispatched.

"THE BESPOKE"

Bespoke is our most popular design option, it opens all realms of possibility and is probably the most exciting of design routes for you to take. 

If you would like to discuss a bespoke design please get in touch using the contact form  and we will get back to you.  We welcome all enquiries and encourage booking a consultation to talk about what you might need. ​ 

Once you have selected a design, a quote will be drawn up and 50% is due before design can commence. Your final balance is due before the last item(s) on your order is dispatched.

SUBMISSIONS & APPROVAL

We have a very strict approval process. Each time an amendment is made a revised concept and proof document will be submitted to you. If any changes are made you must reject your proof and state the changes in the comments box. When you're happy with everything, check the approved box and your order will be printed. Nothing will go to print without an approved proof. For more information please read our terms and conditions. A terms and conditions document will be issued to you on confirmation of your order. This must be signed and returned before we commence your order.